Community Health Center of Cape Cod Introduces new Telehealth Tool ‘SmartExam’

As part of Community Health Center of Cape Cod’s continued commitment to improve access to care for all in the community, the Health Center is now offering a convenient new telehealth tool called SmartExam. Adult patients can access a SmartExam electronic visit from their MyChart account at any time, by completing an online exam that includes questions about their ailment. A Health Center provider will then review the exam during hours that the Health Center offers walk-in care (Monday-Thursday from 8:00am-5:30pm and Friday from 8:00am-5:00pm). Once the provider has reviewed and signed the exam, the patient will receive an email with their treatment plan, including prescriptions ordered if appropriate. Providers may also notify the patient directly if they determine an in-person or video visit is necessary to diagnose their ailment.

The Health Center is among a handful of other service providers piloting this convenient tool as a way to improve access to care. SmartExam is available for a wide variety of ailments including: acne, birth control, bladder infection (UTI), burn/sunburn, constipation, depression/anxiety, erectile dysfunction, ear pain, GERD, headache, low back pain, mastitis, mouth sore, rash, smoking cessation, sexually transmitted illness, sty/pink eye, upper respiratory illness, and yeast infection.

The Health Center first introduced telehealth services in 2016 and currently offers video interpreting services, teleoptometry, teledermatology, telepsychiatry, teleSUD and teleprimary care. For more information about SmartExam and other telehealth services available at Community Health Center of Cape Cod, or to become a patient, please visit www.CHCofCapeCod.org or call (508) 477-7090.